Q: Can I expedite my shipping?
A:The following shipping options are available when you check out. In stock expedited orders placed before 1pm EST on a business day will be shipped out the same day. All other orders will be shipped out the next business day. Some orders such as Enchantop may take up to 48 -72 hrs. to process. Once order is processed items will be shipped.
- Standard Shipping: (delivery within 4-5 business days): FREE. Free shipping does not include insurance. If you would like to insure your package please contact us.
- Expedited Shipping: USPS Priority Mail (delivery within 3-4 business days): $7.99 per order insurance included.
Q: Do you ship internationally
A: Yes. We do ship to international locations other than U.S. Territories and Military APO/FPO addresses. International shipping rates apply. If you need estimated shipping costs to your area please contact us.
Q: How can I track my order?
A: Once an order has shipped out, we will send you an email with the tracking number. Just click on the link and it will take you to the USPS website. You can also track your order in your order history. Just log into your account using your user name and password, then click on order history.
Q: I live outside the US will I be charged Customs Duty and Local Taxes?
A: Rules, laws and rates for customs duty and local taxes vary widely from country to country. When you buy from us, you DO NOT pay any USA Sales Tax or duty. However, paying customs duty and local taxes (if required) when your package reaches your country as per your country's rules is your responsibility. It is also your responsibility to clear your package from your country's customs office, in case the package is delayed or held up by customs. Please inquire with your country's customs office if you want to have more information on this.